|
To order or for more information >>>> Tel: 0151 426 9988 Fax: 0151 426 9994 Email: info@box42.com
We will first try to resolve your difficulties over the telephone by asking you for details of what was done before the problem started, what made you think there was a problem. We will then ask you follow a step by step approach to try to get your computer and software working again.
You will need to have your phone near to your equipment when we call because we will ask you to tell us what appears on the computer screen as we are trying to resolve the problem with you.
You can contact us in these ways:
Please call and leave your name, where you are, your phone number and when we can speak to you. We will call you back as quickly as possible.
HelpLine: During office hours, 0930h to 1630h Monday to Friday.
0151 426 9989
Support: Out of office hours and weekends, 0700h to 2100h Monday to Sunday. Except Xmas and Bank Holidays!
077 9988 7984
Text Message: You can send a text message at any time. We will usually respond between 0930 and 1630h Monday to Friday.
077 9988 7984
You can also send an email, fax or letter at any time. We will usually respond between 0930 and 1630h Monday to Friday. If you need help outside office hours please cal the Support number (077 9988 7984).
Fax: 0151 426 9994
Email: info@box42.com
Post: Box42, Rainhill, Merseyside. L35 4RG
If you need more information or advice on anything to do with the Disabled Students' Allowance, please contact us.
To order or for more information >>>> Tel: 0151 426 9988 Fax: 0151 426 9994 Email: info@box42.com
|